How to Make It Easier for Your Clients

One of the things that sometimes puts people off moving abroad to work is that they are worried about how to tell their clients that they are leaving home.

However, although you may well be jetting off to the beach and leaving your clients behind in the rain, there are a few things that you can do to prevent any problems from arising to make the transition smoother.

Kitting up for a client visit © by Lars Plougmann

Tell Them in Advance

The first thing to do is to make sure that you give them plenty of time to get used to the idea that you will be working from a different country. I would advise telling them at least a month or two in advance so that they can get back to you with any questions they have and you can help to put them at ease if they have any concerns.

Try to prepare them for any possible changes well in advance and explain how things will be just the same for them. Make sure they know that although there is a timezone difference you will be changing your hours of work so they will not notice anything.

Help Them to Set Up New Software

When you start working overseas, you will probably begin to use a number of tools which have been discussed in previous posts such as Skype, Evernote and Dropbox.

Before you leave home, make sure that your clients are familiar with any of these new tools that you will rely on. They may not know how to set them up, in which case you could help them and send them some tips.

Test Any New Tools

Once you have helped them to set up any new software, make sure that you test it out before you go away. It is not a good idea to arrive in your new destination only to discover that they are unable to use the software for any reason.

Test out video calling, sharing documents in Google Docs and other tools to ensure that everything is working smoothly, and give your clients plenty of time to ask questions and iron out any problems.

Stay in Contact

It is also important to try to communicate with them as much as you can whilst you are away. Just because you are on the other side of the world there is no reason why you should not be able to communicate with them just as easily or as regularly.

Send an email to ask them how they are doing, give them a call once in a while on Skype, share documents with them on Dropbox, and generally just make the effort to stay in touch with them so that they do not feel like they are working with someone on the other side of the world.

For more tips on how to make your business truly location independent, buy our eBook ‘Head In The Clouds: The Location Independent Office.

Leave a Reply